To optimise success of the NDIS for Participants and service providers, a National Disability Insurance Scheme Quality and Safeguarding Framework (the Framework) has been established. The Framework is overseen by the NDIS Quality and Safeguards Commission. Safeguards under the Framework are designed to support Participants exercise choice and control. They aim to mitigate the risk of harm to Participants and ensure high quality supports are provided to them. Safeguards are established to help prevent harm. They are the measures we take to protect ourselves, the Participants, their families, our co-workers and even organisations to prevent something undesirable from happening.
In this section you will learn about the national Quality and Safeguarding Framework, privacy and confidentiality, commitment to quality and continuous improvement.
Confidentiality and privacy are mandatory in the workplace. These requirements reinforce a person’s right to be treated with dignity and respect.
Privacy refers to the collection, protection and disclosure of personal information as set out in the Privacy Act 1988. It refers to how personal information may be shared and how the records must be kept so that it is not identifiable.
Confidentiality is about protecting data or information and ensuring that access is given only to those who are authorised to see it.
Consent means voluntary agreement to some act, practice or purpose. Consent has two elements: knowledge of the matter agreed to and voluntary agreement.