To optimise success of the NDIS for participants and service providers, a National Disability Insurance Scheme Quality and Safeguarding Framework (the framework) has been established. The Framework is overseen by the NDIS Quality and Safeguards Commission. Safeguards under the Framework are designed to support participants exercise choice and control. They aim to mitigate the risk of harm to participants and ensure high quality supports are provided to them. Safeguards are established to help prevent harm. They are the measures we take to protect ourselves, the participants, their families, our co-workers and even organisations to prevent something undersirable from happening.
In this section you will learn about the national quality and safeguarding framework, privacy and confidentiality, commitment ot quality and continuous improvement.
Development of the NDIS Quality and Safeguarding Framework was informed by the National Disability Service Standards and the National Mental Health Standards that promote quality, safeguarding and consistency and encourage continuous improvement of service delivery. Regardless of the way you are employed to provide supports and services to Participants, this framework means that people interacting with NDIS can expect consistent standards and safeguards wherever they live in Australia.
A commitment to strive for excellence and ensure quality in the NDIS market must also come from support workers, service providers, regulators, professional associations, Participants, their family and carers and the wider community. Safe and high-quality outcomes for Participants receiving NDIS supports and services are influenced by how well all these groups work together and engage with each other.
All NDIS Providers must be compliant with the Practice Standards, as well as other requirements of NDIS, such as the Code of Conduct, worker screening, complaints management and incident management.
Here is a quick overview of the core Practice Standards and what they mean to service providers
National Disability Core Practice Standards
Rights and Responsibilities
Provider Governance and Operational Management
Provision of Support
Provision of Supports- the environment