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Your G8WAY… Into the NDIS Marketplace

The disability service sector in Australia has transformed to a marketplace where people with disability now have the independence to choose the support services they require to pursue their goals and aspirations.

The market-based approach of the NDIS (National Disability Insurance Scheme) means that there will be significant changes in the way that supports and services are demanded by and provided to Participants. It is designed to maximise the choice and control of Participants while providing incentives to service providers to efficiently and effectively deliver the supports and services that Participants want and need.

In this section you will learn about the NDIS which is facilitating this transformation of the disability services marketplace.

The Marketplace
Key terms in the NDIS Marketplace
Employment Options under the NDIS
The Services that can be provided
Participant Eligibility to receive services
Promoting Equal Rights

Promoting Equal Rights

The NDIS is underpinned by the Disability Discrimination Act 1992 which promotes equal rights, equal opportunity and equal access for people with disabilities. Major objectives of the Act are:

  • eliminate discrimination against people with disabilities
  • promote community acceptance of the principle that people with disabilities have the same fundamental rights as all members of the community, and
  • ensure as far as practicable that people with disabilities have the same rights to equality before the law as other people in the community.

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State and territory legislation

The NDIS is underpinned by the Disability Discrimination Act 1992 which promotes equal rights, equal opportunity and equal access for people with disabilities. Major objectives of the Act are:

  • Australian Capital Territory – Discrimination Act 1991
  • New South Wales – Anti-Discrimination Act 1977
  • NSW Disability Inclusion Act
  • Northern Territory – Anti-Discrimination Act 1996
  • Queensland – Anti-Discrimination Act 1991
  • South Australia – Equal Opportunity Act 1984
  • Tasmania – Anti-Discrimination Act 1998
  • Victoria – Equal Opportunity Act 2010
  • Western Australia – Equal Opportunity Act 1984

If you want to know more and in detail, copy and paste your relevant state and act from above and paste into your search engine.

Key declarations, conventions and principles

The following key declarations, conventions and principles are fundamental to the values and delivery of the National Disability Insurance Scheme.
They are crucial to supporting Participant choice and control.

Universal Declaration of Human Rights

This declaration adopted by the United Nations on 10 December 1948, sets out the basic rights and freedoms that apply to all people. Drafted in the aftermath of World War Two, it has become a foundation document that has inspired many legally-binding international human rights laws.

The Convention on the Rights of Persons with Disabilities

This is an international human rights convention which sets out the fundamental human rights of people with disability. It is made up of two documents, the Convention on the Rights of Persons with Disabilities, which contains the main human rights provisions expressed as a series of Articles and the Optional Protocol to the Convention on the Rights of Persons with Disabilities, which is a more limited document that sets up an individual complaints procedure.

Human rights principles

Australia has agreed to uphold human rights set out in a number of international treaties and declarations, including the Universal Declaration of Human Rights and the Convention on the Rights of Persons with Disabilities. The National Disability Strategy emphasises the importance of people with disability participating in decisions that affect their lives along with family, friends, carers and advocates. The National Disability Strategy promotes active participation in decision making to safeguard and advance the human rights, wellbeing and interests of people with disability.

The Human rights principles are:

  • respect for the inherent dignity, independence of persons and individual autonomy, including the freedom to make one’s own choices;
  • non-discrimination;
  • full and effective participation and inclusion in society;
  • respect for difference and acceptance of persons with disabilities as part of human diversity and humanity;
  • equality of opportunity;
  • accessibility;
  • equality between men and women;
  • respect for the evolving capacities of children with disability and respect for the right of children with disability to preserve their identities; and
  • active partnerships between services and people with disability, and where appropriate, their families, friends, carers and/or advocates.

As you will see from the chart below, the Principles of the Human Rights Convention inform the NDIS and guide how you deliver individual support.

Principles of the Convention

The Principles relate to NDIS funding

The Principles to guide service delivery

  • Respect for inherent dignity and individual autonomy
  • Choise of the services received and control over how funds are spent
  • Listen and build strong relationships
  • Non-discrimination
  • Accessible to all eligible people
  • Act with integrity and treat everyone with respect
  • Full participation and inclusion in society
  • Supported to participate
  • Be strengths-based and outcomes-focussed
  • Respect for diversity
  • Tailored Packages
  • Think big. Look for the capability and the potential
  • Equality of opportunity
  • Funds reasonable and necessary supports
  • Identify individual needs and be flexible to find a tailored solution
  • Accessibility
  • Shift to a market-driven sector means that organisations will need to respond to customer needs
  • Think about what could be done to make a person’s life easier
  • Respect for an individual’s evolving capacity across the lifespan
  • Quality and safeguarding measures ensure best practice
  • Listen and respond to individual needs. Be open to change
The Marketplace
Key terms in the NDIS Marketplace
Employment Options under the NDIS
The Services that can be provided
Participant Eligibility to receive services
Promoting Equal Rights
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